Gascoyne Catchments Group INC is committed to compliance with privacy laws which apply to its businesses and which set out standards for the management of personal information. This policy outlines our personal information management practices. Specifically:
• The kinds of personal information we collect and hold;
• How we collect and hold it;
• Your right to access and seek correction of it; and
• How you may complain about privacy matters
2. What kinds of personal information do we collect and hold?
• Your personal details such as your name, addresses, property name, email, telephone numbers;
3. How do we collect and hold personal information?
Collection of personal information: When we collect personal information about you, we do so by making a record of it.
We do this when:
• You register with us, for example to create an account, or to sign up to our e-news;
• You communicate with us online;
• You take part in our projects, events, testimonials, surveys and focus groups;
Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you.
Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information.
4. How can you enquire about, access and correct your personal information?
Access to personal information: We will provide you with access to any of your personal information we hold. If you wish to access your personal information or have an enquiry about privacy, please contact our Monitoring Project Officer at: email@example.com
Alternatively, you can write to us at:
Monitoring Project Officer
Gascoyne Catchments Group
PO Box 111
CARNARVON WA 6701
Before we provide you with access to your personal information we may require some proof of identity.
Correction of personal information: If you need to correct your personal information, please contact our Monitoring Project Officer at one of the above contact points.
5. How can you complain about our management of personal information?
If you wish to complain about a breach of the privacy rules that bind us, you may contact our Monitoring Project Officer at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it. We may discuss your complaint with our board as appropriate.
Our Monitoring Project Officer will investigate the matter and attempt to resolve it in a timely way. Our Monitoring Project Officer will inform you in writing about the outcome of the investigation. If our Monitoring Project Officer does not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, our Monitoring Project Officer will inform you that your complaint may be referred to the Privacy Commissioner for further investigation and will provide you with the Commissioner’s contact details.
6. More information
More information about privacy law and privacy principles is available from the Privacy Commissioner. The Privacy Commissioner may be contacted at www.oaic.gov.au or email firstname.lastname@example.org